Shipping policy

  • Shipping FAQ

    How long does shipping take?
    Shipping times vary by product and shipping method. Most items arrive within 2–5 business days after fulfillment, while select products may take 5–15 business days.

    How much is shipping?
    Shipping costs vary by product and are calculated at checkout.

    When will my order ship?
    Because many Mama Couture products are made-to-order, orders require production time before shipment. You’ll receive tracking information once your order ships.

    Will my items arrive together?
    Not necessarily. Orders containing different products may ship separately and arrive in multiple packages.

    Do you provide tracking?
    Yes. Tracking information will be provided once your order has shipped and tracking is available.

    What if my package is delayed?
    Delivery times are estimates and may be affected by carriers, weather, holidays, or other circumstances outside our control.

    What if my package says delivered but I can’t find it?
    Please check with household members, neighbors, and your delivery area, then contact the shipping carrier. Mama Couture is not responsible for packages confirmed as delivered.

    Can I change my shipping address?
    Contact us immediately if you entered the wrong address. We may be able to update it if your order has not entered production or shipped.

    Do you offer international shipping?
    Shipping availability and costs vary by destination. Any applicable customs duties or import fees may be the customer's responsibility.